Our Story
How Foxglen came to be
Foxglen was founded in Kuala Lumpur after years of watching organisations manage their stakeholder relationships reactively — issuing communications only when things went wrong, treating engagement as a compliance task rather than a genuine practice. The founding team had worked across corporate affairs, public policy, and organisational advisory, and saw the same pattern repeat across sectors: organisations that were technically capable and well-intentioned, but that hadn't given real thought to who their stakeholders were or what those people actually needed from them.
The name comes from a simple idea. A foxglен — a clearing in the trees — is a place where different paths converge and where you can see things plainly from all sides. That's what we try to create in our sessions: a space where an organisation can step back from day-to-day pressures and look clearly at its relationships, without agenda and without pressure.
We started with a single service — a structured mapping session — and expanded our offerings as clients began asking for help at later stages of engagement, once they had clarity on who their stakeholders were but needed support developing how to engage them well. Today we offer three complementary offerings covering the full arc from initial mapping through to building a long-term engagement practice.
We keep our client list deliberately small. This is a considered choice, not a capacity constraint. Stakeholder engagement advisory is contextual work — it depends on understanding an organisation's relationships, history, and operating environment in some depth. That understanding takes time, and we're not willing to shortcut it.
Our Mission
To help Malaysian organisations build and maintain engagement practices that are honest, well-paced, and genuinely useful to the people they serve — without pressure tactics or hollow messaging.
Our Approach
- Sessions, not presentations
- Practical outputs you can use independently
- Honest assessment before any recommendation
- Small client base, considered attention
Based in
Level 20, Menara Multi-Purpose
Capital Square, Kuala Lumpur
Working across Malaysia
The Team
The people behind Foxglen
Siti Rahayu Mohd Nor
Principal Adviser
Over fifteen years in corporate affairs and public policy advisory across Malaysia and the region. Leads mapping and engagement strategy work for the majority of Foxglen's clients.
David Lim Wei Shan
Senior Adviser
Background in organisational development and communications strategy. Specialises in helping teams develop engagement practices that are practical enough to be maintained without external support.
Nurul Ain Kamarudin
Engagement Consultant
Works primarily with clients in the Approach Advisory and Practice Programme offerings. Brings structured facilitation skills and a background in civil society engagement to each engagement.
How We Work
Standards we hold ourselves to
Written engagement letters
Every engagement begins with a written letter setting out scope, fees, and expectations. Nothing proceeds on a handshake alone.
Strict confidentiality
All client information, including stakeholder names and relationship details, is held in confidence. NDAs are available on request.
Session notes and outputs
Every session produces a written note or usable document, provided to the client within five business days of the session.
Conflict of interest checks
Before taking on a new client, we check for potential conflicts with existing clients and disclose any relevant relationships.
Honest scope assessment
If after an initial conversation we don't think our services are the right fit, we'll say so clearly — and suggest alternatives where we can.
Data protection
We handle client and stakeholder information in accordance with Malaysia's Personal Data Protection Act 2010 and our own internal data-handling standards.
Our Values
What guides the way we work
Foxglen's work is grounded in a simple belief: that the relationships a business holds with the people and groups it depends on are worth attending to with care. Stakeholder engagement is not a communications exercise or a reporting requirement. It is the ongoing practice of keeping those relationships honest, informed, and appropriately involved — and that takes deliberate effort, not just good intentions.
We value directness. When we sit down with a client, we try to understand what's actually happening with their stakeholder relationships — not just what they'd like to believe. That sometimes means pointing out things that are uncomfortable. We'd rather have that conversation early than have a client invest in an approach that doesn't fit their real situation.
We value simplicity. Stakeholder engagement frameworks can become extremely elaborate. We've seen organisations spend considerable time building systems they then struggle to maintain. Our preference is for approaches that are simple enough to survive contact with real working life — methods a small team can actually operate without constant external support.
We value patience. Good engagement takes time. Relationships with government agencies, community groups, investors, or internal teams aren't built in a single communication cycle. We try to help clients think in appropriate timeframes — and resist the pressure to accelerate engagement in ways that undermine the trust it's meant to build.
Foxglen operates from Kuala Lumpur and works with organisations across Malaysia. We have experience with clients in financial services, infrastructure, healthcare administration, education, and the non-profit sector. Our advisers bring a combined background in corporate affairs, public policy, community relations, and organisational development — which means we can speak to stakeholder engagement from multiple vantage points, not just one.
Work with Us
Interested in how Foxglen might help?
An introductory call takes about twenty minutes and carries no obligation. We'll ask a few questions, give you an honest read on fit, and suggest a path forward if there is one.
Get in Touch